Return & Refund Policy

 

 

Weavorks takes pride to maintain the highest quality standards and takes great care in deliveries. In the rare instance you are not happy with your purchase, please note below the exchange policy.

Eligibility :

Home category products

If any of the products delivered has a genuine quality/manufacturing defect, is broken/damaged, or a wrong product is delivered to you, please write to us at info@weavorks.com along with the photograph of the product as soon as you have opened the packaging. We will try to replace the product/issue a credit note/initiate a refund depending on the scenario.

If your purchase meets the exchange criteria above, please contact our customer care team within 7 days of delivery via any of the following channels:

• Call us at , Monday - Saturday 10 AM to 6 PM IST
• Email at info@weavorks.com 
• For Damage/quality issues, please provide order number, date of transaction, delivery address and image of the defective item along with the packaging it was received in.

 Return and Refund Process:

Our customer care team will investigate and revert within 2 working days. Upon receipt of communication from our customer care team, please follow the below steps:

In case of quality issue/defect:

• Please pack the product in its original packaging along with the invoice, labels, tags, authenticity cards, bags, boxes, hangers and/or any other inclusions sold as a part of the purchase.
• We will organize a reverse pick up from the address stated in your invoice
• Upon receipt of the product at our warehouse, it will be subject to quality inspection and if it passes the inspection, a fresh piece will be dispatched to reach you within standard shipping timelines.
• In the rare occurrence that a replacement piece is not available, a Credit note will be issued for the full amount for the damaged product.
• Our credit notes can be used on our website